Shipping + Handling

Shipping + Handling

Tula offers shipping by product weight and destination throughout the US. Within the continental United States we ship through UPS or USPS. All packages are insured up to $100. Free domestic shipping on orders over $200. 

Shipping FAQs:

Q: Do you ship outside of the U.S.? 
We currently only ship orders within the United States.

Q: Can I use a credit card that is associated with an address outside of the U.S.? 
We are only able to accept credit cards from the United States and Canada. At this time we can not ship to Canada.

Q: When will my order be sent? 
We guarantee your order will be processed and sent out within three days of receipt of payment. We strive for all orders to be shipped the same day they are placed.

Q: When will I receive my order? 
Delivery will take an additional five to seven days to reach it’s destination after the product has been sent out. Please note that remote areas may take a bit longer.

Q: Can I track my order? 
Yes, once your order is shipped you will receive a confirmation email that states a tracking number. With this number you will be able to track your order through the UPS or USPS website.

Q: Do you ship to P.O. Boxes?
A: Yes, with credit card authorization and confirmation merchandise will be sent via UPS Ground Services to the indicated P.O. Box address.

Q: Can I do two day shipping? 
A: Yes, but if an order ships on a Thursday or Friday, it will not be received until the following Monday or Tuesday unless specifically requested at an additional cost.

Q: Can I pick my order up in store? 
A: Yes, there is an option in the checkout to pick your order up in our store, located at 1 Old Town Square Fort Collins Colorado, at no charge.

For any additional questions please feel free to contact us.